Refund Policy

Effective Date: February 21, 2025

At AppliedGenAi, we are committed to providing high-quality digital courses that empower our learners. Due to the nature of digital content, please review our refund policy carefully:

1. Eligibility for Refunds:
   All course sales are considered final once access has been granted. Refunds may only be requested if you have not accessed more than 10% of the course content or within the first 7 days after enrollment, whichever comes first.

2. Refund Request Process:
   To request a refund, please contact our support team at 8886467292 or via email at ssskanuri@gmail.com. Include your order details and a brief explanation of your refund request. Our team will review your case and respond within 5 business days.

3. Refund Approval and Timeline:
   If your refund request is approved, the refund will be credited to your original payment method within 14 business days. Approval is subject to our evaluation of your course access and overall usage.

4. Non-Refundable Circumstances:
   Refunds will not be issued if more than 10% of the course content has been accessed, if the refund request is made after the 7-day period, or if the digital content has been downloaded for offline use.

5. Technical Issues:
   In cases where technical issues prevent you from accessing the course, please contact our support team immediately. We will make every effort to resolve the issue before considering a refund.

By enrolling in our courses, you acknowledge and agree to the terms of this Refund Policy. For any questions or concerns, please contact us at 8886467292 or ssskanuri@gmail.com.